ARCtick 16982 PIC 37001 Family owned and operated Residential and commercial
Tailored SolutionsHeating and Airconditioning, Mount Eliza 0412 275 903

Heating and air conditioning across the Mornington Peninsula

Ducted gas, evaporative cooling, split systems, zoning and add-on cooling. Installed, serviced and repaired for homes and businesses. Family owned, 37 years in the trade, based in Mount Eliza.

0412 275 903 Stuart, direct

Quotes are free. If a service call turns into a job, the call out is free as well.

Every job is quoted before work starts, and the person who quotes it is the person who does it. [[Response time: how quickly can you usually get there?]]

The work

Opened up, roughed in, closed and finished

A split system into an upstairs bedroom, in three stages. The wall comes open, the pipework and drain get run back through the cavity, and it closes up with the head unit above the door and the controller beside the light switch.

Upstairs bedroom wall opened up, plasterboard cut away to show insulation, framing and the pipework run, with the mounting plate fixed above the doorway.
Stage one. The wall open, the run set out, the mounting plate on
The same wall patched and made good, with the bracket and conduit in place before the head unit goes on. The same wall finished, with the split system head unit installed above the doorway and the remote mounted beside the light switch. Rough in Finished
Stages two and three. Drag to compare, or use the arrow keys
Split system head unit mounted on a dark brick interior wall.
Head unit on a dark brick wall
Floor mounted split system console installed at skirting level.
Floor console, where a high wall unit will not work
Two outdoor condensing units mounted side by side against a weatherboard wall.
Two condensers, kept together and off the living side of the house
Outdoor condensing unit mounted high on brackets against a weatherboard wall.
Mounted high where the ground will not take a slab
New builds

Ducted work is set out on the plans before anything is cut

Building? The ductwork gets marked up on the plan, then run while the frame is still open. Plenums and transitions are fabricated in the workshop to suit the job rather than ordered in and made to fit. It is the difference between a system that moves the air it is rated to move and one that whistles from the first day.

Already in the house? We will look at what is there before quoting anything new. Outlets get picked to suit the room either way.

Architectural floor plan marked up by hand with duct runs, outlet positions and zone numbers.
Duct runs, outlets and zones marked up before the job starts
Sheet metal plenums and ductwork sections being fabricated in the workshop.
Plenums made up in the workshop to suit the run
Galvanised plenum box installed under roof trusses with insulated flexible ducts branching off it.
The same plenum in the roof space, branches off it
Ducted fan coil unit suspended in the roof space of a timber framed house, with lagged refrigerant lines and a condensate drain connected.
Fan coil hung in the roof space, lines lagged and drained
Ducted fan coil fixed under a plywood ceiling in a timber framed extension, insulated flexible ducts running out from it.
Fan coil and duct runs in an extension, before lining
Indoor fan coil unit installed inside a dark painted ceiling bulkhead with insulated flexible duct connected.
Built into a bulkhead so it disappears once it is lined
Supply air box boxed into the floor and ceiling framing from below, with flexible duct connected to the spigot.
Outlet box framed in, duct on the spigot
Ducted system fan coil and ductwork installed in a new build still in timber frame.
Ducted system in, house still in frame
Insulated flexible ducting and a flat plenum run between floor joists in a subfloor, before the flooring goes down.
Underfloor, where there is no roof space to work with
Three Mitsubishi Electric outdoor condensing units installed in a row beside a new build.
Three condensers on a new build, set out in a line
Zoning

Heat the rooms you are in, not the ones you are not

Zoning splits the house into sections that run on their own, so the bedrooms are not being heated all day while everybody is in the kitchen. It is the biggest single thing you can do about what a ducted system costs to run.

On a new build the zones get set out on the plan. On a system already in the roof it depends what the ductwork will allow, which is something to look at on site.

Wall mounted zone controller showing four named zones and a set temperature of 26 degrees.
Four zones, named, each set on its own
Linear slot diffuser set into a ceiling beside ornate cornice work.
Slot diffuser run in beside the original cornice
Linear bar return air grille set into a hallway wall near the ceiling in a finished white interior.
Return air grille, set flush and painted in
The finish

The unit is the easy part

Where the outdoor unit goes. Where the outlets land. How the return air sits in the ceiling. That is the part you look at every day once we have gone, and it is worth twenty minutes of arguing about before anything gets cut.

Linear slot diffuser set into a ceiling above a slatted timber feature wall.
Slot diffuser over a slatted timber wall
Living room with chandeliers and timber floors, ducted outlets set into the ceiling.
Outlets placed around the light fittings, not through them
Interior with a stone feature wall and ducted outlets in the ceiling above.
Stone feature wall, ceiling kept clean
Kitchen with a lined timber ceiling and ducted air outlets set into it.
Timber lined ceiling, outlets set into the boards
Room with polished concrete floors and a copper pendant light, ducted outlet in the ceiling.
Polished concrete and a copper pendant
Services

Every facet of heating and cooling

Ducted gas heating

New systems, replacements and service. Ductwork made up to suit the house.

Evaporative cooling

Roof mounted systems installed and serviced. Cheap to run through a Peninsula summer.

Split systems

Single head, multi head and floor consoles. Supplied and installed, or installed if you have already bought the unit.

Refrigerated ducted

Whole home reverse cycle, zoned so bedrooms and living areas run separately.

Add-on cooling

Refrigerated cooling added to an existing ducted gas system, using the ductwork already in the roof.

Zoning

New systems zoned from the plan. Existing systems assessed for what the ductwork will take.

New builds

Set out on the plans, run while the frame is open, commissioned at handover.

Carbon monoxide testing

Gas ducted heaters tested for CO leaks. Heat exchangers crack with age and you cannot smell it.

Duct cleaning

Supply ductwork and return air cleaned out. Worth doing on an older system, or after building work. [[Still offering duct cleaning? It is on your old site but not on your Google profile.]]

Wood and gas fireplaces

[[Same question. Fireplaces are on your old site and not on your Google profile. Still doing them, and is it supply and install or install only?]]

Commercial

Retail tenancies, offices, warehouses and strata. Rooftop plant, cassettes and packaged units.

Service and repairs

We service and repair what we install. [[After hours, or business hours only?]]

External gas ducted heater unit installed against the side of a brick house.
External gas ducted heater. Worth a carbon monoxide test before every winter once it has some age on it

How often should it be serviced?

Once a year for a house, to keep it running at the efficiency it was sold to you at. Light commercial systems are quarterly, because they run far harder and the filters load up.

If you are not sure where yours sits, call and ask.

Reviews

What people actually said

4.7 from 23 Google reviews
He doesn't just suggest the simplest quickest option. He formulates a solution that will deliver the greatest comfort without ruining the aesthetics of your home.
Ailin M., March 2019. Two other companies had quoted a condenser into the courtyard, beside the pool and the garden.

“Stuart is a perfect professional. He turned up on time, everytime. He finished on time. I did not have to chase the invoices.”

Trevor N., February 2025

“We recently needed a split system installed quickly. The whole job was done in less than 2 days from the time we first spoke.”

Tony S., July 2024

Read all 23 reviews on Google

Commercial

Everything from a caravan to a shopping centre

Most heating and cooling companies on the Peninsula only do houses. Retail tenancies, offices, warehouses and strata buildings sit alongside the domestic work, including plant that has to go in around a fitout programme or while the business stays open.

Condensing units being installed on the roof of a shop on a retail strip at dusk.
Rooftop plant on a retail strip, done at dusk
Retail or office shell with a ceiling cassette installed, fire services and concrete soffit above.
Cassette in the shell, around the fire services
Ceiling cassette installed in a retail tenancy during fitout, shopfront glazing behind.
Same tenancy, mid fitout
Outdoor condensing units installed on the roof of a red brick commercial building.
Condensers on a red brick commercial building
Split system head unit on a black feature wall in a converted warehouse with a mezzanine above.
Warehouse conversion, mezzanine above
Large studio space with a long black fabric duct running the length of the ceiling.
Fabric duct down the length of a studio
Second view of the same studio space and the black fabric duct along the ceiling.
Same space, from the other end
Branded Tailored Solutions van parked kerbside at a commercial job on a shopping strip, with outdoor plant and a traffic cone beside it.
On a shopping strip job

[[One real commercial job worth naming, with the suburb. And your public liability cover amount.]]

Brands

What we install

We install and service all major brands. If you have already bought a unit, we will install that.

Split systems and refrigerated

Mitsubishi
Electric
Daikin Fujitsu Panasonic Samsung Toshiba Carrier Lennox

Ducted gas heating and evaporative

Brivis Braemar Bonaire Vulcan
Three boxed Mitsubishi Electric units loaded in the back of the work van with a stair climbing trolley.
Loaded for the day

[[This list is your old website and your Google profile put together. The old site had Daikin, Lennox, Brivis and Vulcan. Google has Toshiba, Carrier and Bonaire instead. Tell me which are still current and I will cut the rest.]] [[Your old site said "Authorised Dealer". If you hold a dealer agreement with any of them, send it through and I will say so properly, with their logos. Without one we have to say "install and service", which is what this says now.]]

Licences

Ask whoever quotes you for their ARCtick number

Anyone handling refrigerant in Australia is required to hold one. Ours is ARCtick 16982, alongside PIC 37001 with the Plumbing Industry Commission. Both appear on our advertising and on the vehicle, as required.

[[Gas fitting licence number, if you touch gas at all.]] [[Your old site said the team are all licensed plumbers and electricians. If that still holds, I need the licence numbers to put it on here. Otherwise it stays off.]] [[Are you accredited under the Victorian Energy Upgrades rebate program, or could you be? The bigger installers lead with it and it brings the work to them.]]

Where we service

Frankston down to Rosebud

Mount Eliza, Frankston, Frankston South, Mornington, Mount Martha, Baxter, Langwarrin, Somerville, Moorooduc, Tyabb, Hastings, Seaford, Carrum Downs, Safety Beach, Dromana, Rosebud, Skye, Bittern, Crib Point and Pearcedale.

Get a price on the job

Call Stuart direct. Tell him what the building has in it now and what you want it to do.

0412 275 903

Monday to Friday, 7:00am to 4:30pm [[These hours are off your old site. Still right? And do you want Saturdays on here?]]

Free quote

New install, replacement or upgrade. No charge to come and look at it.

Service or breakdown

Not heating, not cooling, making a noise. Free call out if it becomes a job.

Commercial enquiry

Retail, office, warehouse or strata.

Carbon monoxide test

On a gas ducted heater. Worth doing before winter.

New build

Send the plans through and we will mark up the duct runs and zones.

[[Best email for enquiries. Once I have one I will wire up a proper form here and put the plans upload on it.]]